Knowledge Anywhere's LMS allows you to fully customize learner (user) and administrator roles to fit your organization's needs. Within the LMS, you can define the role and level of access for each account with our easy-to-use permission settings.
Learners (Users)
By default, all learners added to the LMS are assigned the role of learner. A learner is equivalent to the role of a student. Learners do not have access to system data and only have access to their learner home page. The role of a learner is to complete assigned and optional course content. A learner can also be promoted to an administrator to fulfill multiple roles.
Administrators (Admin Types)
(Ordered from highest admin access to least)
Global
Global administrators have access to all levels of the LMS. This role is reserved for the main overseer of your LMS, and can do anything from managing learners, managing content, creating/scheduling reports, and personalizing the look of the learner site. It is the only role that can assign other roles and view data for the entire system. Global administrators manage, direct, and deliver all learning activities. They can also manage users, upload courses, create learning paths, and generate reports to track user progress.
Global admins also have the ability to edit learner roles. Knowledge Anywhere typically designates administrators as part of the LMS deployment process depending on your LMS plan. If you want to add additional administrators and have any questions how many administrators are provided with your current plan, please check with your account representative or customer success team.
Limited
Limited Admins can view all learners and courses across all groups, and has many of the same abilities of the Global admin except for:
- Configuring the core structure of the site (personalization, certification listings, custom fields etc)
- Configuring content (e.g. updating courses, managing learning paths, SCORMs, documents, and assigning learning paths to groups)
This role is ideal for an admin that manages learners on a day-to-day basis, such as an HR contact.
Group
Group admins are similar to Limited admins, but only for the direct groups that they are assigned to (as decided by a Global admin). Group admins can view content, manage learners, view transcripts, and execute reports for learners directly assigned to their group.
Basic
Basic admins can list learners and courses, and perform basic maintenance tasks such as viewing learner details, learner transcripts, and running reports. This is primarily a read only administrator role.
Instructor
Instructor admins can manage course registration and attendance for classroom courses. Specifically, they have the ability to: manage offerings, access learner information pertaining to any classrooms they are assigned to, manage the direct enrollment status of those learners, and run reports for classrooms.
Registrar
Registrar admins work along side Instructor admins to assist with the enrollment process of learners to Classroom course offerings. This admin's view is limited to viewing only Classroom courses, the learners page, and learner transcripts.
Content Developer
Content Developers can create new courses, update existing courses, upload SCORM packages, and manage associated content such as documents or quizzes. Their role is primarily to build and revise training content within the LMS. However, they generally require approval from a Content Editor or higher-level admin before content becomes visible to learners, ensuring a quality review step.
Content Reviewer
Content Reviewers have access to view and launch course content but do not have editing privileges. They are typically involved in quality assurance and validation processes, ensuring that course materials meet accuracy and compliance standards before becoming accessible to learners. Any needed changes identified during their review must be communicated to Developers or Editors for implementation.
Content Editor
Content Editors hold the most comprehensive content management privileges within the LMS. They can create, modify, publish, and delete courses and associated materials freely, without requiring additional approvals. This role is essential for managing the complete lifecycle of LMS content, from initial creation through final publication and ongoing maintenance.
Quiz Editor
Quiz Editors specialize exclusively in creating and managing quizzes within the LMS. They can author and edit quiz questions and configure quizzes that they themselves have created. Their focus ensures that assessments accurately measure learner comprehension, though their permissions do not extend to other types of content or quizzes authored by other users.
Quiz Group Editor
Quiz Group Editors oversee quiz content specifically within their assigned group or department. Unlike the standard Quiz Editor, they can edit quizzes created by anyone within their group, enabling departmental control over quiz accuracy and consistency. Their permissions are limited strictly to quiz editing within their defined group and do not include broader course or content editing capabilities.