Skip to content
English
knowledgeanywhere.com
  • There are no suggestions because the search field is empty.

Learner Section Updates for Admins 2023

We are excited to announce that Knowledge Anywhere's Learner section in our Admin LMS is getting a much-needed update to improve its ease of use and accessibility to key features.

Please note that no new features are being added; rather, we are focusing on organizing the existing ones in a more accessible and user-friendly way. 

To help you get started, we've created four helpdesk articles and a video demo, which provide step-by-step instructions and a comprehensive overview of all learner details. Here are the titles and brief descriptions of the articles:

  • Adding and Editing Learners: provides step-by-step instructions on how to add and edit learner info, such as names, email addresses, and roles.
  • Searching Learners and Bulk Actions: explains how to search for specific learners and perform bulk actions, such as changing their roles or resetting their passwords.
  • Learner Details Master Overview: provides a comprehensive overview of all learner details, including personal information, aspects of the learner profile, and basic admin tasks.
  • Learner Purchase History: details how to view a Learner's purchase history, including order details, payment, and potential adjustments.
  • Learner Transcripts: shows how Admins can view Learner transcripts and change course status'.

If you'd rather watch a video demo of the Learner updates, click the video below! As always, if you have questions, please reach out to support@knowledgeanywhere.com.