Automated Processes

Knowledge Anywhere utilizes several processes that happen automatically at a specific time and interval. This article serves as a reference as to when specific processes happen

Notifications

Every 15 minutes

  • Name: Open Offering Check
    Description: Check if any offerings are now open; sends an email to those on the waitlist for any open seats.

Daily

  • 3:00a: Upcoming Offering Reminder
    Description: Email to notify that an offering is coming up in a week to those registered.
    UTC: 3:00a | PST: 7:00p | PDT: 8:00p

  • 4:30a: Renewing Course - 14 Days
    Description: Email listing all courses that will renew in 14 days.
    UTC: 4:30a | PST: 8:30p | PDT: 9:30p

  • 4:45a: Renewing Course - 7 Days
    Description: Email listing all courses that will renew in 7 days.
    UTC: 4:45a | PST: 8:45p | PDT: 9:45p

  • 10:00a: Retire LinkedIn Courses
    Description: Check all LinkedIn courses to find if any have been retired; mark them inactive. An email is sent to all super admins with inactivated courses.
    UTC: 10:00a | PST: 2:00a | PDT: 3:00a

  • 10:30a: Retire OpenSesame Courses
    Description: Check all OpenSesame courses to find if any have been retired; mark them inactive. An email is sent to all super admins with inactivated courses.
    UTC: 10:30a | PST: 2:30a | PDT: 3:30a

  • 11:15a: Required Courses
    Description: Email listing all required courses for learners. (First Monday of the month.)
    UTC: 11:15a | PST: 3:15a | PDT: 4:15a

  • 11:25a: Due Dates - 14 Days Before
    Description: Email listing all courses due in 14 days.
    UTC: 11:25a | PST: 3:25a | PDT: 4:25a

  • 11:45a: Due Dates - 7 Days Before
    Description: Email listing all courses due in 7 days.
    UTC: 11:45a | PST: 3:45a | PDT: 4:45a

  • 12:00p: Past Due
    Description: Email listing all past-due courses for a learner. Only sent once per learner per course per renewal (if applicable).
    UTC: 12:00p | PST: 4:00a | PDT: 5:00a


Tasks


Daily

  • 3:00a: Scheduled Report Check
    Description: Runs reports that are scheduled for execution on the current date.
    UTC: 3:00a | PST: 7:00p | PDT: 8:00p

  • 4:00a: Course Renewed
    Description: Processes courses to be renewed.
    UTC: 4:00a | PST: 8:00p | PDT: 9:00p

  • 10:00a: Retire LinkedIn Courses
    Description: Check for retired LinkedIn courses, mark them inactive, and notify super admins.
    UTC: 10:00a | PST: 2:00a | PDT: 3:00a

  • 10:30a: Retire OpenSesame Courses
    Description: Check for retired OpenSesame courses, mark them inactive, and notify super admins.
    UTC: 10:30a | PST: 2:30a | PDT: 3:30a