Each LMS tier comes with a set number of administrator roles. Administrators are measured by their "active" status in the LMS, regardless of login activity.
- Primary - A Global Admin has full access to all levels of the LMS, allowing them to manage users, content, learning activities, and system-wide reports. They are the only role that can directly manipulate site settings.
- Secondary - Limited admins have many of the same abilities as Global admins, except they cannot configure site structure or manage content. They are ideal for managing learners on a daily basis. Basic admins have a more restricted, primarily read-only role, allowing them to view learners, courses, and run reports, but with limited access to make changes.
- Group - A Group admin is similar to Limited admins, but only for the direct groups that they are assigned to (as decided by a Global admin). Group admins can view content, manage learners, view transcripts, and execute reports for learners directly assigned to their group.
Admin caps:
- Launch: 1 Primary Admin, 5 Group Admins, 2 Secondary Admins
- Small Business: 2 Primary Admins, 10 Group Admins, 4 Secondary Admins
- Express: 2 Primary Admins, 15 Group Admins, 5 Secondary Admins
- Professional: 5 Primary Admins, 50 Group Admins, 10 Secondary Admins
- Enterprise: Unlimited Primary, Group, and Secondary Admins
Admin Overages
If the number of admins exceeds the allowance for your tier, additional admins will be billed monthly at the following rates:
- Primary Admin: $30/admin/month
- Group Admin: $15/admin/month
- Secondary Admin: $10/admin/month
Admin Upgrades (Permanent or Contract Commitment)
Clients who commit to additional administrators for the remainder of their contract can take advantage of discounted rates:
- Primary Admin: $20/admin/month
- Group Admin: $8/admin/month
- Secondary Admin: $5/admin/month