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  1. Knowledge Anywhere Support Center
  2. Learning Management System (LMS) for Administrators
  3. Common Questions

Common Questions

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  • What information should I include in a support ticket for my LMS?
  • How many courses can I have on my LMS?
  • Why can't I delete a course, group, or user from the LMS?
  • How do I duplicate an entire course?
  • Searching Your Learners & Bulk Actions
  • What happens to a user's status if I mark a course "inactive" in the LMS?
  • Can a user's course completion status expire or get overwritten?
  • How do I troubleshoot why a completed course does not appear on a user's transcript?
  • How do I manage course comments?
  • Does the LMS support video streaming?
  • What elements of the LMS can be customized? (Video)
  • Can I translate the LMS into other languages?
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