Learning Management System (LMS) for Administrators
Common Questions
- What information should I include in a support ticket for my LMS?
- How many courses can I have on my LMS?
- Why can't I delete a course, group, or user from the LMS?
- How do I duplicate an entire course?
- Searching Your Learners & Bulk Actions
- What happens to a user's status if I mark a course "inactive" in the LMS?
Getting Started
- LMS Starter Guides for New Administrators
- Unleash the Power of Digital Learning: Enjoy a 14-Day Free Trial of Knowledge Anywhere's Learning Management System (LMS)
- Glossary of LMS Terms
- New LMS Customer Onboarding and Training Flowchart
- What's the best plan to get my LMS ready to launch?
- How can I convey the features and benefits of my LMS to my learners and administrators?
Organization Setup
- Organizing your Companies & Organizations
- Managing Learner Groups and Assigning Learning Paths to Groups
- Learner Details Overview 2023
- How do I manage a structured Company Listing?
- How do I customize my LMS?
- How do I embed a Vimeo video into my Login page or Home page?
Learning Path Development: Creating & Uploading Courses
- How do I Set and Use Custom Course Fields?
- AI Assessments Tool: Adding and Editing an AI Assessment From Text
- AI Assessments Tool: Adding and Editing an AI Assessment Based on An Existing Document
- Assessments Tool: Adding and Editing a Manually Created Assessment
- How do I add/manage a course?
- How do I duplicate an entire course?
Learning Path Development: Organizing Courses & Assigning Learning Paths
- What Is A Learning Path?
- What are Categories and how do I use them?
- How do I setup Learning Path Group Assignments based on Hire Date?
- How do I manage a learning path, and add courses to it?
- How do I assign prerequisites to courses in learning paths?
- How do I assign a learning path to a group?
User Management: Registering Users
User Management: Tracking User Progress
- How do I add and customize a certificate?
- How do I restrict access to learner data by group?
- How to create badges and track completions
- Can a user's course completion status expire or get overwritten?
- How do I troubleshoot why a completed course does not appear on a user's transcript?
- How do I view and manage Learner Transcripts?
User Management: Creating Custom Reports
- Overview of LMS Reporting Features
- Key features of the LMS Administrator Dashboard (Video)
- How do I access Google Analytics data on the learner side of my LMS?
- What types of custom reports can be generated in the LMS?
- How do I use the Logi Grid tool to customize the report view?
- How do I analyze Daily Logins and Popular Courses reports?
User Management: Communicating with Users & Collecting Feedback
LMS Site Enhancements
- Learner Purchase History
- Can I have a custom badge image?
- LMS Admin Marketplace: Tools, Integrations, Course Content
- eSignatures: Admin and Learner Side Demo
- How do I incorporate social media with an LMS course or to my entire LMS?
- How can learners use Knowledge Mark to track learning content accessed outside of the LMS? (Video)
Helpful Resources
Systems & Security
Answered Support Questions/Queries
- How can I encourage my employees to actively participate in their assigned courses?
- Should I get this LMS if I have a small business?
- How can I monitor a learner's progress through a Learning Path in your system?
- Can I design a Learning Path that combines multiple courses for a more comprehensive training program?
- How can I ensure that my employees are engaged and motivated to complete their training?
- Can I assess the effectiveness of the training provided through your system?