User Management: Communicating with Users & Collecting Feedback
Course surveys gauge user interest, engagement, and approval of training content and allow administrators to make adjustments to ensure that the curriculum meets user expectations. After creating a course survey, administrators can add it to all relevant courses in the LMS.
Part 1: To create a new course survey
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- Open the Administrative Dashboard
- From the Content tab, select Surveys in the sidebar menu
- The Add New page appears and displays a list of existing surveys. From this page, you can select and edit an existing survey or create a new survey. Select Add New.
- On the new survey form that appears, enter the title of the new survey and select Save
- The new survey now appears in the list. Select Add Question to start adding questions for the new survey.
- On the Add/Update Survey Question modal that appears, select the Question Type dropdown arrow to select the survey question format you want to use
- A variety of survey question types appears in the list. In this example, select the default question type, Quality Rating 1-4
- On the Add/Update Survey Question modal, in the Questions box, enter your first survey question, and then select Save
- Select the Is Required check box if users are required to answer the survey question
- Enter translations for the survey question if your course is internationalized. Otherwise, enter the English translation for all language fields—these fields cannot be left blank.
- The Add New page reappears with a list of all existing surveys. To add additional questions to your new survey, select the survey.
- The new survey reappears and displays the question that you just added. To add additional questions, select Add Question and repeat the process described above.
Part 2: To add a new course survey to a course
- Open the Administrative Dashboard
- From the Content tab, select Courses in the sidebar menu
- From the Add New page that appears, search for or scroll to the course to which you want to add the new course survey, and then select Edit
- On the Course Details page that appears, select the Survey dropdown arrow
- In the Survey list that appears, select the course survey you want to add to the course
- The selected survey now appears on the Course Details page
- Scroll to the bottom of the Course Details page and select Save to save your edits
- The Add New page reappears. Repeat the process for each course to which you want to add the new course survey.
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