User Management>Creating Custom Reports
Tracking User Progress
Tracking user progress towards meeting your compliance requirements, earning certifications and completing required training is easier than ever with an LMS. As an administrator, you’ll have the ability to view user transcripts and pull reports on users’ attendance and skill mastery—measured by assessment scoring and course completion. To effectively track user progress in the LMS you’re going to want to have a good grip on the following administrative features: the reporting dashboard, reports, and learner transcripts. This section will provide you with a good overview to get started.
The Reporting Dashboard
The Reporting Dashboard is the first page that you’ll see as an administrator when you log in to the LMS. The dashboard provides a bird’s eye view into the most important online training statistics, and presents them in an easily-digestible way with an array of different graphs and charts.
The following metrics/reports are included in the reporting dashboard:
- The Number of Active Users in the System
- The Number of Active Courses in the System
- The Number of Average Courses Completed By User
- The Average Rating of Courses
- The Number of Distinct Users This Month
- The Number of Registered Users with No Courses Complete
- The Top 5 Users By Number of Logins
- The Top 5 Completed Courses
- The Top 5 States By Completion
- The Number of Registrations in the Past 12 Months
- Course Completions By Type
- Course Views By Type
- Top 10 Course Completions
- Users By Group
- Number of Course Survey Reports
See the image below for a representation of how these reports appear in the Reporting Dashboard.
Additionally, administrators can click on these statistics, graphs, and charts for a more complete drill-down of the data presented. For example, if you click into the “Average Rating of Courses” statistic you will see a drilldown report as shown in the image below. These reports can help you make better decisions about how to improve your training content, and help you identify power users who take initiative in their own skill development.
The Reporting Dashboard is great for a high-level preview of your user activity in the LMS, but it won’t provide you with specific data points like all user scores for a particular course, all users enrolled in a course offering, or how much time it takes for users to complete a specific course. To gather more robust information about how your users interact with the LMS, you’re going to want to use the system reports available.
Types of Reports Available
Courses Report: The Courses Report gives you visibility into the courses that learners have successfully completed in the LMS – giving you granular user progress details that coincide with course completions such as the completion date of the course and the score of the course. You also have the ability to filter this reporting view based on user group, course set, individual course, user status (Active or Inactive), and more.
Data pulled from running the report above (can also be exported to excel)
- Classroom Enrollment Report: The Classroom Enrollment Report allows you to see key information regarding all instructor-led training sessions that users have registered for within the LMS – giving you visibility into the specific training session users have registered for, completed, were a “no-show” to, and etc., within a given course offering. Like other reports, the output of the report can be narrowed by applying filters.
- Course Survey Report: The Course Survey Report is the easiest way to glean user feedback for the training content on your LMS. It shows the learner who gave the feedback, the group they’re in, the course the feedback is about, the course set the course is in, the name of the survey, the date the feedback was given, and the survey questions and answers the learner completed. The output of this report can be narrowed by running it against only a few groups or a single group of learners, by limiting it to only one course set or course in that set or a specific survey, or by specifying a date range.
- Satisfaction Survey Report: The Satisfaction Survey Report shows you the survey feedback you have received from learners who have recently logged into the LMS. The purpose of the survey is to measure learner satisfaction of the learning management system as a whole, versus their training content, giving administrators insights into how learners perceive aspects of the system—like ease of use or site navigation. This report can be filtered based on date range.
All of these reports are available on the administrative dashboard. We recommend using a combination of these reports to ensure users are tracking towards your training goals.