We've designed our training platform to be as user-friendly as possible. We understand that not everyone is tech-savvy, so we've made sure to create an intuitive, easy-to-navigate system. From signing in, to accessing courses, to tracking progress, each step is straightforward and clear.
Additionally, we provide comprehensive training and support to help your team get up to speed with using the platform. We're always here to answer any questions and provide assistance as needed. Our aim is to ensure that your team feels comfortable and confident using the platform, no matter their level of tech-savviness. We help do this in the following ways:
- Resources and guides available 24/7, such as Overview of the LMS Learner Experience (Video) and Learner-based FAQs.
- A support staff that helps train Admins when you are onboarded into the system, as well as stellar support, with an average response time of 1 hour (including holidays, weekends, and off-hours), personal training and onboarding, and a 98% satisfaction score.